Creative. Strategic. Copywriter. A hack you can trust.

Humana Pharmacy

Industry: Healthcare, E-commerce, Pharmaceuticals, Health and wellness

Skills: Sharepoint, Kanban, Agile

Categories: Digital copywriter, creative, web, email, b2b, b2c, social media, banner ads, interact messaging, promo copy

Corporate objective:

Humana Pharmacy was looking for an elevated brand voice and increased volume of marketing copy. The goal was to promote digital self-service, acquisitions, and improve the customer journey.

The Plan:

An in-house team of content strategists, visual designers, and copywriters will create:

  • weekly health & wellness articles

  • bi-weekly social posts

  • quarterly newsletters B2B and B2C

  • scheduled email reminders and text alerts

Created a voice that could make complicated health care topics a simplified and accessible throughout the experience.

My role:

Research and create copy for Humana Pharmacy marketing campaigns for each of those platforms.

We were able to increase the open and click through rates which translated to an increase in e-commerce sales throughout 2019.

Health & Wellness articles:

Here are a few examples of articles I’ve written. There’s more where this came from!

Medicare Part D just became more donut and less donut hole

How to avoid food and drug interactions

Benefits of vitamin D

What to know about high-risk medicine

Understanding drug formularies

Flexible spending account (FSA) vs Health savings account (HSA)

Why prior authorization, or approval, may be needed

Colorectal in-home screenings

How to dispose of used needles, syringes, and other sharp wastes